Gamification
Boost Customer and Employee Engagement, Loyalty and Retention
Boost Customer and Employee Engagement, Loyalty and Retention with Gamification
11235's gamification platform EnterPlay combines interactive design, psychology and data analysis to enable personalized challenges, social competition, group collaboration and meaningful rewards to truly motivate and engage your customers or employees. This will lead to higher sales, stronger collaboration, better ROI, deeper loyalty, higher customer satisfaction and more.
Modules:
- Administration
- Integrated game elements
- Rewards
- User and Group Profiles
- Online Training and Knowledge
- Ideas Generation
- Duels
- Tests and Surveys
- Missions
- Entertainment
- Custom module
- Communications
- Integration module
- Dashboards and Reporting
Features:
- Achievements
- Badges
- Leaderboards
- Sophisticated points system
- Levels
- Missions
- Virtual economy
- Social and real-time notifications
- Social collaboration
- Activity streams
- Robust reporting and analytics
Benefits:
- Increase customer loyalty and engagement
- Improve customer relations and increase revenues
- Reduce employee and customer turnover
- Increase employee collaboration, performance, knowledge and satisfaction
- Improve user motivation and knowledge with maximized enjoyment
- Improve innovation and creativity processes within the organization